Developer Of VoiceCentral Speaks Out Over Apple Pulling His Apple
Apple recently pulled GV Mobile and VoiceCentral, two Apps for allowing the iPhone to access Google Voice and even went so far as to bar Google from releasing it’s own App on the App Store. VoiceCentral’s developer has chosen to speak out against Apple.
The pulling of VoiceCentral was followed by a call from one of Apple’s representatives. An excerpt of the following conversation:
“Can you tell me what portions of the app were duplicate features?” Duerr asked.
“I can’t go into granular detail,” Richard replied.
Duerr persisted. “Is there something we can change or alter in order to regain compliance and get back in the Store?” he asked.
“I can’t say,” responded Richard.
I believe pulling applications that deal with Google Voice is a big mistake for Apple. I understand why AT&T would not be happy with Google Voice, but competitors will have a hay day with Apple for barring innovative solutions that benefit their customers.
Come on Apple, this is a big mistake, you already have the folks at Blackberry and Google laughing and chomping on the bit over this.
Malcomn Gladwell said it best with his 2000 book, the Tipping Point, with customer sentiment changing at unforseen moments over unforseen issues. Don’t allow the Google application suite be Apple’s tipping point, you should be embracing their technology and doing one better. That is how the iPhone got to where it is today, not by stifling innovation like is being done right now.